Gaya APA

Mergel, I., Greeves, B. (2013). SOCIAL MEDIA IN THE PUBLIC SECTOR FIELD GUIDE : Designing and Implementing Strategies and Policies . San Franscisco: Jossey Bass.

Gaya MLA

Mergel, Ines., Greeves, Bill. "SOCIAL MEDIA IN THE PUBLIC SECTOR FIELD GUIDE : Designing and Implementing Strategies and Policies". San Franscisco: Jossey Bass, 2013. Text.